Our reservation and cancellation policy is necessary to avoid any misunderstandings and to assure you that your reservation is honored and to assure us that you honor your reservation. A deposit or credit card number is required to guarantee your reservation. We accept all major credit cards. A 50% deposit is required on all reservations.
Reservations will be held for 7 days pending receipt of your deposit. If cancellations of either room or cottage rental is made 15 days in advance, a total refund of your deposit will be given. Cancellations 8 to 14 days prior to the date of arrival will result in a first night charge. All cancellations made within 7 days will result in a charge for the entire reservation. We understand that emergencies and unusual circumstances happen. With that said, weather conditions or generation schedules are not reasons for cancellations. We will make every effort to work with our guests on rescheduling their visit with us. In most cases, we will apply any forfeitures of deposit, or payment, toward a rescheduled visit.
Policies and Procedures
Pet Policy -- Only dogs, at the discretion of River Ridge Inn, will be allowed as guests at our facilities. To make this policy clear, no life form other than dogs and humans will be allowed. We reserve the right to discriminate against allowing dogs based on how it might effect the welfare, safety and privacy for our guests during your requested reservation period. Best to call or email River Ridge Inn. (jimsmith@riverridgeinn, or 870-499-7775) There will be an added pet charge on ALL dogs allowed to be our guests. Breeds known to have severe shedding will be scrutinized. Please make sure that your animal is current in all required vaccinations, and, that preventatives such as flea, tick and heart worm have been administered. All damages to our property or the welfare of our guests will be the direct responsibility of the owner or handlers. Norfork, AR has ordinances related to a required leash on all dogs not on the owners property.
Children -- Nothing is as great as watching young children catch their first trout at Dry Run Creek. We thoroughly enjoy children of all ages. We must insist that all children under the age of 14 be accompanied by an adult at all times. The North Fork River can be an extremely dangerous river. The most dangerous place for children to be, whether being supervised or not, is the dock. If you need a flotation device, ask us, we have many sizes. We must insure that the solitude and relaxing atmosphere be maintained so that ALL our guests are comfortable. Complaints will result in warnings and/or termination of your stay. No refund will be given if you are asked to leave for the behavior of your children.
Check In time is 2:00 p.m. but if you are arriving sooner, let us know and we will try to accommodate. If you plan on arriving after 9 p.m. you also need to let us know so we can give you late night check in procedures.
Check out time is 11 a.m. Because of the required time to ready your room or cottage for the next guests, late check out is very stressful. If we can accommodate a late check out we will.
A word about damages, River Ridge Inn is not responsible for lost or stolen property. You are responsible for leaving the accommodations as you found them. The registered guest will be responsible for all damages found during and after your departure. Any unusual damage WILL result in an itemized invoice and subsequent charges made to the credit card on file.
Price, Procedures and Policies are subject to change with out notice.